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Contact us

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Contact form

Reason for contacting us *

Appointments cannot be made via the contact form. To make or reschedule an appointment, please contact the Polyclinic Control Centre +41 61 704 12 20

Patient name *
First name patient *
Patient's date of birth *
Name *
First name *
Telephone number
E-mail address *
Your enquiry *
Who should contact you?
How would you like to be contacted? *
Remarks *
Date of cancellation
Contact us by telephone for a new appointment *
Reason for the cancellation

Secretariats

Salutation *
First name *
Surname *
Telephone
e-mail *
Your enquiry *

Salutation *
First name *
Surname *
Telephone
e-mail *
Your enquiry *

Feedback & complaints

Were you satisfied with your stay at UKBB? Were there things that could have gone better? UKBB endeavours to continuously review and improve the quality of its services. Please let us know your impressions in the feedback form. 

If you would like to discuss a matter directly, you can reach our complaints management team by telephone on +41 61 704 29 41.

Feedback

Allocations

Wherever possible, referrals to the UKBB are made digitally via the docbox portal. This ensures seamless data transfer. This helps us to find appointments and facilitates medical treatment.

Allocations

Vacancies & unsolicited applications

UKBB is always on the lookout for well-trained specialists and offers modern employment conditions and attractive benefits. Browse through our job advertisements, check your development opportunities at UKBB or apply spontaneously.

Jobs & Career
Contact form
Secretariats
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Allocations
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Counselling hotline for child and youth emergencies

058 387 78 82 (Costs are settled via the health insurance company)

Emergency abroad

In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.

Tox Info Suisse

145 (Poison and Information Centre)

Contact us

University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH

Phone +41 61 704 12 12

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© UKBB, 2025

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Medical offer

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Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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Which topic would you like to contact us about?
For praise or criticism, please use the Feedback form.

Reason for contacting us *

Appointments cannot be made via the contact form. To make or reschedule an appointment, please contact the Polyclinic Control Centre +41 61 704 12 20

Patient name *
First name patient *
Patient's date of birth *
Name *
First name *
Telephone number
E-mail address *
Your enquiry *
Who should contact you?
How would you like to be contacted? *
Remarks *
Date of cancellation
Contact us by telephone for a new appointment *
Reason for the cancellation