Currently this content is only available in German.
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0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
0900 712 713
(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
Notfallnummern
Hotline for child and youth emergencies
The Medgate Kids Line provides fast and simple medical advice when your child is unwell. The medical team from our partner Medgate is available by phone around the clock.
0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. by network operator)
0900 712 713
(3.13 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)
Please note: the Medgate Kids Line is currently offered in German.
Important Numbers
- 144 Ambulance
- 145 Tox Center (Poisoning)
- 117 Police
- 118 Fire Department
Kontakt Box
UKBB
University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel
Switzerland
T +41 61 704 12 12
Contact
For making an appointment or the postponement of an appointment, please contact polyclinic head office +41 61 704 12 20
Collection / Reminder
Patient invoice
Please contact me
Other
Entertainment
There are numerous possibilities for patients and their siblings to spend their time while at the UKBB. Each hospital ward offers activities for various age groups. There are playrooms to hang out in, and books from the library can be made available. Once each week, clowns from the Theodora Foundation visit patients. On the ground level, the Villa Kunterbunt invites both patients and their siblings to play and spend time there.
Once a week, the Theodora Foundation clowns visit the patients in the UKBB. Every hospital clown is a professional artist, who has been trained and authorised by the recognised charitable Theodora Foundation in accordance with clear ethical guidelines for their work in hospitals. Thanks to a close collaboration with the doctors and the nursing staff, the clowns are able to cater to each individual child.
The Theodora Foundation
The Foundation was brought into being in 1993 by the brothers Jan and André
Poulir in memory of their mother Theodora. Today, the Foundation
organises and finances the visit of 49 clowns to 48 hospitals and
specialist institutions for children with disability in Switzerland on a
weekly basis.
Hospital clowns from the Theodora Foundation are also active in France, Spain, Italy, England, Turkey, Hong Kong and Belarus. The Theodora Foundation is a recognised, charitaable non-profit organisation. Its financing is secured by donations from private persons and sponsors.
One day in hospital can feel like a very long time for young patients. The playrooms on the wards introduce some variety to daily hospital life. There are games and toys available for every age group.
Every patient bed has a patient terminal with integrated telephone,
internet and television connection. In order to use this, a chargeable card,
which every patient receives on admittance, is required. On discharge,
any remaining credit on the card is refunded. Patients may bring their
own notebook or headphones.
Library and games library
The children's library in the UKBB is an official branch of the Basel GGG City Library. In the Villa Kunterbunt, patients will find a wide selection of books for children and adolescents, audio play as well as party games.
Borrowing media from the GGG Library Centre
Patients can order online media (books, DVDs, CDs, games etc.) from the GGG Library Centre to be delivered to the UKBB. Delivery will be made within one day.
Children's library in the Villa Kunterbunt
In addition to the painting and creating that patients
and their siblings can do at the Villa Kunterbunt, they can also make use of the wide
selection on offer in the children's and games libraries. Patients can also
borrow books, games and audio books directly from their room free of charge.
On a regular basis, volunteers go around the wards with the library trolley and offer children and adolescents a selection of books in various languages.
The children's library and the games library are maintained by the UKBB social educators' team.
Related topics
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Emergencies
0900 712 712
(3.23 CHF/min. CH-landline, possibly additionally 8 Rp. / min. by network operator)
0900 712 713
(3.12 CHF/min. prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)
Contact
University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland
T +41 61 704 12 12
Contact
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Career
The UKBB
Legal Requirements
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Contact
University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland
T +41 61 704 12 12
Contact
© UKBB, 2021